FAQ

Frequently asked questions

What can a VA do for my business?

Think of your office support roles you are familiar with... reception, administration, bookkeeping, business management, executive assistants, project management, event management etc. - these can be done remotely by a VA. When it comes to running a business, there are some things that just require a human touch. And while some professionals may say that you need an established set of internal business procedures before you hire a VA, I say that the right assistant will be able to help you with all this (and much, much more).

How do I pay?

Invoices are emailed for all work undertaken. Depending on your needs and the services you’ve selected, invoicing can occur weekly, fortnightly, monthly or according to a project’s timeline and agreement. For example, retainer* packages are payable monthly in advance. Additional hours are invoiced at the same hourly rate, at the end of the monthly period..

How much does it cost?

Rates differ depending on the service chosen and the nature in which we’re engaged (e.g. ad-hoc, monthly retainer, project work etc). You can request a quote by submitting a form through this website or emailing me at info@synctra.uk to discuss your needs further.

My needs change from month to month, are your services flexible?

Absolutely. I can provide a variety of packages and individual services to meet the evolving needs of your business. For example, this month you may need structure and systems put in place. Next month could be sales funnels and copywriting. As your business begins to flow, your support needs will change - I’ll be here to support and grow with you.

Will you keep my material confidential?

Of course! I will share a Confidentiality Agreement when you onboard. In addition to this, I have a comprehensive cyber security policy in place - to protect you.